Product: Overhead Door Customer Care Clear all filters (0 of 5 reviews match)
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It was requested that i pay the service calls for 4, 1/2 hp. garage motors for "Overhead doors" poor product being recalled. I feel Overhead Doors is making their customers pay for "Overhead doors" blunders. I am not in favor of paying, and will spread the word of the...
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Overhead Door Customer Care
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  • Paying service calls on recalled products
#854958
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Overhead Door Customer Care Review

I paid $450 for door opener because "reputable company" giving "24/7 emergency service." When it stopped working, I waited 8 DAYS for a serviceman!! Turns out he pressed an unlabeled button that I could have pressed myself if they'd told me. Then they charged $89.95 for the service!!! Never again! I'll buy an opener any handyman could operate and save a bundle.
1.0
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Overhead Door Customer Care
#848761
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I called the main number for the Tri State Overhead door company and got a fax tone, then called the fax number and got a fax tone. I called back the next day and got a message that sounded like someone's residence. Called back again the next week and got an overhead...
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Overhead Door Customer Care
#844175
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This is the worst service experience I have ever had.I had an 8am appointment and they never called, kept me waiting until 7pm to tell me they would not make it out that day, despite having called in over a dozen times to their dispatch and management. I would be on...
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1.8
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Overhead Door Customer Care
#826466
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I was told my appointment would be around 1. At 145 I get a call and missed it. When i called back the installer he stated he was skipping my appointment due to me not answering. Nobody told me when I schededuled this that i needed to answer a phone call to keep the...
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Overhead Door Customer Care
#642422
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