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The door came with scratches, (even though the components were wrapped, go figure) the rail pieces aren't flush, so the rollers have difficulty going up and down, the door isn't even the correct size because the lazy, lazy employee couldn't be bothered to power it up...
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1.7
#1244041
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Installing contractor treats it's good technicians(that are drugfree) terrible and sets them up for failure. For example, techs are given jobs that are scheduled early but put company priorities ahead of promises to customers such as start and completion times. Safety...
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2.2
#1237326
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came out to look garage door repair and give estimate. Guy came out, promised estimate call back in 2 days. A week later no call. Called in to the office and was promised a call back in, you guessed it 2 days. Still no call. Called back a second time and again promise...
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#1192931
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Overhead Door - Crummy product

the door works 10-12 times and quits closing. eventually overhead door manages the 1/2 mile long haul to my house. they "adjust" the door and it works another week, longer if i park outside. the door product is junk. the company's job is to make a door that opens and closes. so far, they have failed to do their job.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#1109006
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Door breaks 2 months past warranty-$80 plus $120 per hour to fix and rounded up to next 15 minutes. Our second house with a problem--first house they gave us an opener with a known defect (repair guy told us when he came by) and tried to charge us for the new opener...
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1.0
#1052481
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Had an Overhead Door 850 unot installed. Would not work consistently with remotes provided or my Homelink in my car. Then light in the wired button in the garage quit working, all in 1st month. Service call, which they tried to charge for, accomplished nothing. 2nd...
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#1037618
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Called to ask for a price to replace two springs in a metal roll up garage door and i was told $400.00 a guy came out and said he couldn't do the job. Called back to company they say its a commercial door and the price will be $130.00 a hour to replace two springs,...
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#1015636
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Had a new house built in 2012 with two new Overhead Door Model 2026 garage door openers being installed. Within 1-1/2 years the circuit board went out in one unit. The door would only operate in slow speed. Local Overhead Door company came out and replaced the board....
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#1012728
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I have 4 garages, bult new with OD 2026 in each. Thats 4 complete systems. One by one all have failed over 4 years. Failure starts by going very very slow and reversing mid way. then ir just closes or opens partway and stops. Opened my garage door today, got in my car,...
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1.8
#978995
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Contact Overhead Door

Mailing Address:
Overhead Door Corp.
2501 S. State Hwy 121 Business Suite 200
Lewisville, Texas 75067
United States
Phone:
(800) 929-3667
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Was told I needed a new motor head for a 4-yr old garage door opener. Also was told it only had a 1-yr warranty and the new one would cost $160. Told them to ship it. Found out a few days later after installing it that it wasn't the one I ordered (looked similar) and...
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2.8
I liked
  • Overhead door of hamilton ohio
  • Quick response and honesty
I didn't like
  • Overhead door of northern ky
  • Adherance to policy and unknowledgable service
#957563
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