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Overhead Door - Excellent !!!!

My entire garage door , motor, railings all had to be replaced due to an accident and Overhead Door did a great job! Professional and Quality and very attentive to customers needs! Thank you Overhead Door!
4.8
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Diversity of Products or Services
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Staff
Turnaround Time
Value for money
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Peachtree Corners, Georgia
#1359998
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Overhead Door - No replacement/retrofit available for obsolete weather seal and bracket on bottom of Series 359 garage door
I purchased an Overhead door ten years ago and have been pleased with it until now, having had no issue beyond providing periodic maintenance. However, I now need to replace the weather seal at the bottom of the door. I contacted two authorized Overhead door dealers,...
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#1347746
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Today is Sunday. I had an incident backing out of the garage and hit the door. Our garage door is on a timer as I was pulling out the door was closing. So the door got jammed and I could not leave the house. I called the emergency number and within 2 hours , 2 men came...
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#1339488
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Overhead Door - Great Service

I had a terrible experience today backing out my car and hitting the garage door. My garage door is on a timer and as I was pulling out the door closed which caused me to hit it. I called the emergency number and they came within 2 hours after I called. The 2 men came to my home we’re Very friendly and professionally. And they fixed the door. Feel very relieved I got help on a Sunday. Thank you
#1339483
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I had overhead door company come out to repair a garage door and ended up purchasing a legacy 850 series, I’m so elated to tell you that Carl and Thomas are a great asset to your company, they were super knowledgeable and truly loved their job. On 8/7/2018 they made my...
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4.3
#1323325
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I thought the door seal on my garage door was going bad since it was 5-6 years old. I was getting water seepage in the garage whenever it rained hard. I naturally thought the door seal might have something to do with it. I wanted them to come look at my door seal and...
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1.0
I didn't like
  • Being charged a trip fee for no work done
#1305965
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Called the local office in Ocala, Florida. The polite lady said that a technician would call me to set up an appointment . Sadly the call never came. I called Discount Garage Doors and they set up an appointment for the next day. The repairman arrived on time and...
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I didn't like
  • Poor
#1275692
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Overhead Door - Horrible

Customer service will not help you with anything even through you call the head corporation. They say they are privately own. So good luck. This company is the worse ran company.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#1268296
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The door came with scratches, (even though the components were wrapped, go figure) the rail pieces aren't flush, so the rollers have difficulty going up and down, the door isn't even the correct size because the lazy, lazy employee couldn't be bothered to power it up...
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1.7
#1244041
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Installing contractor treats it's good technicians(that are drugfree) terrible and sets them up for failure. For example, techs are given jobs that are scheduled early but put company priorities ahead of promises to customers such as start and completion times. Safety...
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2.2
#1237326
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